Reseller TOS

1. Reseller Eligibility

You must provide accurate and complete information while applying. Serververse reserves the right to approve or reject any reseller application without explanation.

2. Product Reselling Restriction

If you are an official Serververse reseller, you are not allowed to resell hosting products from any other hosting company under your Serververse reseller identity. Mixing competitor products with Serververse services under the same brand identity is strictly prohibited. This policy may only be waived if our services are out of stock. In such cases, you may proceed, provided it is not done under our brand name.

3. Support Related

For all customer service, technical assistance, or inquiries, you may only contact us through our official channels. We do not provide support through any other platforms. Email Support: [email protected] Community Support: Our official Discord server Note: Details regarding Priority Support Infrastructure (PSI) will be introduced soon. Please check the perks list for eligibility and benefits.

Prefer links: [email protected] · Discord · Perks list

4. Resource Usage / Fair Use

Even on unmetered plans, CPU, RAM, and bandwidth must be used within normal/fair limits for the service purchased. Serververse reserves the right to throttle or suspend any service without prior warning in cases of abnormally high CPU usage, traffic spikes, or resource abuse affecting other users/network stability. Crypto mining, DDoS attacks, and any illegal activity are strictly disallowed. Violation will result in: • Immediate suspension of the service — no refund • $50 penalty charge on the reseller account • Permanent termination of the reseller license

5. Responsibility & Scams

If you get scammed by any person claiming to be an official Serververse reseller, Serververse will not be responsible for any financial loss or damage. Customers must verify reseller authenticity before making payments. Resellers are fully responsible for their own transactions and dealings.

6. Direct Support Restriction

Clients of any reseller will not receive direct support from Serververse. All reseller clients must contact their respective reseller for billing, technical, and general support. Serververse will only communicate with the official reseller account holder.

7. Rule Violation & License Termination

Your reseller license may be suspended or permanently cancelled if you: • Break any Serververse rules • Mislead customers • Damage Serververse reputation • Engage in fraud, abuse, or illegal activities No refund will be provided after license termination due to rule violation.

8. Branding & Representation

Resellers must not claim ownership of Serververse infrastructure. You cannot present yourself as the "owner" or "official staff" of Serververse. Misrepresentation will lead to immediate termination.

9. Pricing Policy

Resellers are allowed to set their own pricing. However, price dumping that harms Serververse market value may result in warning or suspension.

10. Payment Terms

All reseller payments must be made on time. Late payments may result in service suspension. Outstanding dues must be cleared before service reactivation.

11. Abuse & Illegal Activities

Resellers must ensure their clients do not use services for: • DDoS attacks • Phishing • Spam • Illegal content Any abuse report will be forwarded to the reseller for action. Failure to respond may result in suspension.

12. Refund Policy

Reseller purchases are non-refundable unless stated otherwise. Serververse is not responsible for refunds promised by resellers to their own clients.

13. Policy Updates

Serververse reserves the right to modify this policy at any time. Continued usage of reseller services means you accept updated terms. Final Agreement: By becoming a Serververse reseller, you confirm that you understand and agree to follow all the above rules and policies.